Shipping policy

This Shipping Policy describes how TALYXEN (“we,” “us,” or “our”) handles order processing, shipping, and delivery. Please read this policy carefully before placing an order.

Processing Times

All orders are processed within 24–48 business hours.
Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, processing times may be slightly extended. If your order is significantly delayed, we will notify you by email.

Shipping Times

Domestic Shipping (United States):

  • Estimated delivery: 5–15 business days

International Shipping:

  • Estimated delivery: 5–15 business days

  • Delivery times may vary depending on customs clearance and the destination country.

Please note that delivery times are estimates, not guarantees, and may be affected by factors outside our control such as customs delays or local carrier issues.

Shipping Costs

  • FREE SHIPPING WORLDWIDE

 

Tracking Information

Once your order has shipped, you will receive an email confirmation containing your tracking number.

  • Tracking updates may take 2–5 business days to appear after shipment.

  • You can track your order using the tracking link provided or through our Track Your Order page.

Shipping Restrictions

We currently ship to select countries. Shipping availability depends on destination and local carrier restrictions.
However, we may be unable to ship to certain regions due to carrier or customs restrictions.

If we are unable to ship to your location, you will be notified and refunded promptly.

Delayed, Lost, or Damaged Shipments

While we work with trusted shipping partners, TALYXEN is not responsible for delays caused by customs, carriers, or unforeseen circumstances.

If your order arrives damaged or appears lost:

  • Please contact us at support@talyxen.com as soon as possible so we can assist you.

  • For delayed shipments beyond the estimated timeframe, we will work with the carrier to help resolve the issue.

Contact Information

If you have any questions regarding this Shipping Policy or your order, please contact us:

📧 support@talyxen.com